Who are we?
[Company Name] (hereinafter referred to as “we”) is your personal information controller.
Registered address: [Example: XX Road, Pudong New Area, Shanghai, China]
Contact Information: [Customer Service Email/Phone]
What personal information do we collect?
When you use this website, we may collect:
🔹 Identity information: Name, email, phone number (provided during registration or contact)
🔹 Business data: order records, logistics addresses, payment information (only applicable to transaction scenarios)
🔹 Device information: IP address, browser type, operating system (automatically collected)
🔹 Behavioral data: clickstream, page dwell time (via cookies)
🔹 Third party data: social media accounts (when you use social login)
How do we use your information?
purpose
legal basis
Fulfill the contract (such as shipping)
Necessity of Contract Performance
Reply to inquiries and customer service requests
The user explicitly agrees
Website Security and Fraud Prevention
Legitimate interests
Personalized advertising push
The user explicitly agrees (can be closed at any time)
Compliance and Legal Obligations
Legal mandatory requirement
How do we share information?
We will not sell your data, only limited sharing in the following scenarios:
▫️ Essential service providers: Payment processing (such as Stripe), logistics companies (such as DHL)
▫️ Legal requirement: Cooperate with judicial authorities or government investigations
▫️ Commercial acquisition: If the company is acquired, data will be transferred to the new entity
Cross border transmission instructions:
The data may be transmitted to servers in [e.g. US/EU], and we will ensure security through legal tools such as Standard Contract Terms (SCCs).
Your data rights
According to local regulations (such as GDPR/CCPA), you have the right to:
✅ Access: Obtain a copy of the personal data we hold
✅ Correction right: Update inaccurate information
✅ Delete right: Request to delete non essential data
✅ Restricted processing: temporarily prohibit us from using specific data
✅ Oppose: Refuse personalized advertising analysis
✅ Withdrawal of Consent: Manage Cookie Preferences or Unsubscribe
Exercise of rights: Send a request to [designated email], and we will respond within 30 days.
Cookies and Tracking Technology
We use:
•Necessary Cookies: Maintain basic website functionality (cannot be turned off)
•Preference Cookie: Remember language/font settings
•Analyzing Cookies: Google Analytics (anonymous traffic statistics)
•Advertising Cookie: Facebook Pixel (requires your active consent)
▶️ Control options: Manage settings through the “Cookie Preferences Center” at the bottom of the website homepage.
Data security measures
To protect your information, we take the following measures:
🔐 Technical means: HTTPS encryption, firewall, access control
🔐 Management measures: Employee privacy training, minimum privilege principle
🔐 Retention period: Transaction data is stored for 7 years (required by tax laws), and inactive accounts are deleted after 2 years
Security incident handling: In the event of a data breach, we will notify regulatory agencies and affected users within 72 hours.
Children’s Privacy
⚠️ This website is not intended for children under the age of 13 (or local legal age). If we discover that children’s data has been mistakenly collected, we will immediately delete it.
Policy updates and contact information
•Update notice: Major changes will be announced on the website or via email
•Dispute Resolution: Privacy related disputes should be resolved through negotiation via [email] first
•Regulatory Complaints: You have the right to file a complaint with your local data protection agency (such as the EU EDPB)